TERMS AND CONDITIONS OF USE

1. GENERAL AGREEMENT

SIA AM Furnitūra, Registration No. 50003397691, address: Ķīšezera iela 9, Riga, LV-1026, Latvia, hereinafter referred to as – AM Furnitūra, shall provide the content accessible on the website www.eamf.lv, hereinafter referred to as – the Website, and provide services in accordance with the terms and conditions, delivery terms and conditions, conditions of return of goods, other terms and conditions, as well as the policies of operation indicated below, the description of which is available on the Website, in relation to certain functions, elements, or advertising, as well as provide customer service and all of the aforementioned shall be included in these terms and conditions (all jointly also referred to as the Terms and Conditions) and shall be the constituent part thereof. By authenticating yourself on the E-STORE section of the Website, you certify that you have read these Terms and Conditions, understand them and agree to comply with them without limitations and unconditionally. If a consumer buys goods that are on sale at the Website of AM Furnitūra online, hereinafter – the Goods, such mutual agreement shall be considered a Remote Contract and shall be subject to the norms of the regulatory enactments of the Republic of Latvia that shall govern the Remote Contract, including, but not exclusively, the law of the Republic of Latvia Consumer Rights Protection Law, Cabinet Regulation Regulations Regarding Distance Contracts.

If a customer, who has ordered and purchased a product on the Website lacks legal capacity and the capacity to act, the legal representative of such person shall be liable for such order and payment for the order (for instance, parents, guardians). In the aforementioned cases, the order is irrevocable, as well as the purchase payment that has not been made shall not be reimbursed.

Remote Contract for the purchase of Goods shall be deemed to be concluded as of the moment of payment.


2. PRIVACY

AM Furnitūra protects the basic rights and freedoms of natural persons, especially the inviolability of their private life with regard to the processing of personal data in accordance with the Regulation of the European Parliament and of the Council 2016/679 (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

AM Furnitūra processes your personal data in various ways for different purposes depending on whether you are a registered used (See Section 2.2), an unregistered user (See Section 2.3) or you have applied to receive news (See Section 2.4). Information on the use of cookies is available in the privacy policy.

AM Furnitūra does not use and does not share the information provided by you online, unless there is a legal reason to do so. AM Furnitūra has the duty to disclose personal data to central government and municipal authorities in the cases provided for by the law. We will be obliged to disclose the personal information of the consumer, if the regulatory enactments provide for this.

AM Furnitūra may process your personal data in a summarised way for statistical purposes to analyse and improve the provided services and products.

AM Furnitūra shall implement all measures to ensure the safety of your personal information, to protect it against theft, loss, malicious use, as well as unsanctioned access, disclosure, amending and damage.


2.1. GENERAL RIGHTSAS

In accordance with the effective regulatory enactments, you have the following rights:

  • to request access to your personal data;
  • to request amendments to or deletion of your personal data, as much as it is possible;
  • to request to limit or to object to the processing of your personal data; 
  • to request the transfer of your personal data, as much as it is possible; 
  • to recall your consent to the processing of personal data provided by you at any time;
  • to submit a complaint at the national authority for the protection of personal data;
  • to contact AM Furnitūra and to receive additional information on the processing of your personal data.

Contact information of the national personal data protection authority of the Republic of Latvia: Data State Inspectorate, Blaumaņa iela 11/13-15, Riga, Latvia, LV-1011, Tel.: +371 67223131, e-mail: info@dvi.gov.lv.

Contact information of AM Furnitūra:
SIA AM Furnitūra
Registered office: Ķīšezera iela 9, Riga, LV-1026
E-mail: info@eamf.lv


2.2. REGISTERED USER

2.2.1. CREATION OF AN ACCOUNT

When registering on the Website and creating your customer Account, hereinafter - the Account, your personal data shall be used to conclude an agreement with AM Furnitūra on the creation and maintenance of the Account that is used as a communication channel for the conclusion of a Remote Contract.

Upon creation of the Account, you confirm that you are informed that the data entered by you are processed in order to create and maintain the Account, including the creation and storage of your wish list and purchase history, as well as the forwarding of information related to the execution of a Remote Contract to you, for instance, information on the execution of an order, adjustments to the order.

AM Furnitūra needs to receive and process your personal data to enable the conclusion of the Remote Contract, by using the Account as a channel of communication. If you do not submit those personal data, you will not be able to create an Account and conclude the Remote Contract.

In addition, the information in your wish list and purchase history is used to improve services provided by AM Furnitūra and product offers, based on the legitimate interests of AM Furnitūra to summarise information on the quality of the services and products offered.

The information on the concluded Remote Contracts (purchased products) in your account, including all types of communication with you, shall be stored as evidence that the Remote Contract has been concluded and executed. AM Furnitūra shall store this information based on the legitimate interest of protecting company rights and interests in the event of disputes and on the duty enforced by the regulatory enactments to store information on the commercial activities performed.

Your personal data that are associated with the creation and maintenance of the Account, as well as the conclusion and execution of the Remote Contract shall be processed solely by AM Furnitūra and our co-operation partners, who ensure the delivery of orders, and IT structures and payment platforms. Co-operation partners receive the minimum amount of personal data.

Within the framework of these tasks, your personal data are processed until the moment when you delete the Account, or until the data storage period provided for by the regulatory enactments of the Republic of Latvia expires or prescription for the raising of a claim in court lapses, depending on which comes first.


2.2.2. RECEIPT OF COMMERCIAL STATEMENTS

When applying for the receipt of commercial statements, for instance, information on campaigns and advertising, you agree that AM Furnitūra processes your personal data that you have indicated in the Registration Form and the form of order execution, including your geographical location and purchase history.

AM Furnitūra processes your personal data to send commercial statements that are topical and suitable for you. AM Furnitūra performs various types of profiling by summarising the information provided by you to analyse what products and services you could be interested in and to send a commercial statement of appropriate content to you.

Your personal data that are associated with the delivery of commercial statements are processed solely by AM Furnitūra and our co-operation partners, who ensure IT structures, and platforms for sending e-mails and SMS. Co-operation partners receive the minimum amount of personal data.

For the performance of this purpose, your personal data shall be processed until the moment when you recall your consent to the receipt of commercial statements, or, in certain cases, until the need to store the evidence on the received consent expires.

AM Furnitūra shall cease the sending of commercial statements, as soon as your request is processed. However, be advised that the processing of a request depends on the technological possibilities of meeting your request, which may require as long as five days.


2.3. UNREGISTERED USER

2.3.1. DISTANCES LĪGUMA NOSLĒGŠANA

In order to conclude a Remote Contract, AM Furnitūra needs to receive and process the personal data indicated in the order form. If you do not submit your personal data, you will not be able to conclude the Remote Contract.

AM Furnitūra summarises and stores information on your purchase history to improve provided services and products offers, based on the legitimate interests of AM Furnitūra to summarise information on the quality of the offered services and products.

The information associated with the Remote Contract including all types of communication with you, shall be stored as evidence that the Remote Contract has been concluded and executed. AM Furnitūra shall store this information based on the legitimate interest of protecting company rights and interests in the event of disputes and on the duty enforced by the regulatory enactments to store information on the commercial activities performed.

Your personal data that are associated with the conclusion and execution of the Remote Contract shall be processed solely by AM Furnitūra and our co-operation partners, who ensure the delivery of orders, and IT structures and payment platforms. Co-operation partners receive the minimum amount of personal data.

Within the framework of these tasks, your personal data are processed until the data storage period provided for by the regulatory enactments of the Republic of Latvia expires or prescription for the raising of a claim in court lapses, depending on which comes first.


2.3.2. RECEIPT OF COMMERCIAL STATEMENTS

When applying for the receipt of commercial statements, for instance, information on campaigns and advertising, you agree that AM Furnitūra processes your personal data that you have indicated in the form of order execution, as well as your geographical location and purchase history.

AM Furnitūra apstrādā Jūsu personas datus, lai nosūtītu Jums aktuālus un piemērotus komerciālos paziņojumus. AM Furnitūra veic profilēšanu, apkopojot informāciju par Jūsu ģeogrāfisko atrašanās vietu un iepirkumu vēsturi, lai analizētu, kādi pakalpojumi un produkti Jūs varētu interesēt, un nosūtītu Jums piemērota satura komerciālu paziņojumu.

AM Furnitūra processes your personal data to send commercial statements that are topical and suitable for you. AM Furnitūra performs profiling by summarising the information on your geographic location and purchase history to analyse what products and services you could be interested in and to send a commercial statement of appropriate content to you.

Your personal data that are associated with the delivery of commercial statements are processed solely by AM Furnitūra and our co-operation partners, who ensure IT structures, and platforms for sending e-mails and SMS. Co-operation partners receive the minimum amount of personal data.

For the performance of this purpose, your personal data shall be processed until the moment when you recall your consent to the receipt of commercial statements, or, in certain cases, until the need to store the evidence on the received consent expires.

AM Furnitūra shall cease the sending of commercial statements, as soon as your request is processed. However, be advised that the processing of a request depends on the technological possibilities of meeting your request, which may require as long as five days.


2.4. RECIPIENT OF NEWS

By giving your consent to the receipt of news to your e-mail, you give your consent to AM Furnitūra to send different types of commercial statements to your e-mail address.

Your personal data that are associated with the delivery of commercial statements are processed solely by AM Furnitūra and our co-operation partners, who ensure IT structures, and platforms for sending e-mails. Co-operation partners receive the minimum amount of personal data.

For the performance of this purpose, your personal data shall be processed until the moment when you recall your consent to the receipt of commercial statements, or, in certain cases, until the need to store the evidence on the received consent expires.

AM Furnitūra shall cease the sending of commercial statements, as soon as your request is processed. However, be advised that the processing of a request depends on the technological possibilities of meeting your request, which may require as long as five days.


3. OBJECTIVE OF WEBSITE OPERATION

This Website has been developed by AM Furnitūra and its distribution partners. The Website has been developed to serve as an efficient platform for communication between the company and its customers, as a platform for online sales of brand products, and as a source of information on all issues that are associated with the products and services.


4. PRODUCTS AND SERVICES FOR PERSONAL USE

The products that we can provide to you and that are available from this Website are intended solely for personal use. You may not sell or resell services or samples received from us. AM Furnitūra reserves the right to recall or reduce the scope of any order, services or products provided to you with or without notice in the cases where such order, in our sole opinion, can result in the breach of Terms and Conditions.


5. PRECISION OF INFORMATION

When providing the descriptions of the products available on the Website, we try to be as precise as possible. If product related information (description, colours, etc.) has changed, AM Furnitūra cannot guarantee that the Website is completely up to date at any moment, including all topical information that is published on the Website.


6. INTELLECTUAL PROPERTY

All information and content available on this Website, including, but not exclusively, brand names, logotypes, service marks, text, graphic signs, button icons, images, soundtrack fragments, data sets and software, summary and composition thereof (all jointly referred to as the Content), is the property of AM Furnitūra, our subsidiaries, partners or licensors and is protected by the laws of the Republic of Latvia and international law that refers to the protection of intellectual property, including laws that govern the use of property and trademark use. The use of trademarks belonging to us in any way, without explicit written permission, irrespective of the objectives of such use, is prohibited.


7. GOOD


8. PRICING POLICY

All prices on the website www.eamf.lv are indicated in euro (EUR) currency. We attempt to ensure that the prices are always indicated precisely, however, we cannot guarantee that the prices at the moment of order execution will match the currently effective product prices. Upon the receipt of your order, where the price differs from the price indicated on the website, we will contact you and offer an opportunity to cancel your order. If we are unable to contact you promptly, your order shall automatically be considered cancelled and you will receive all payments made within the respective order.

VAT tax or other trading taxes are applied on all goods, if such are provided for by law. Depending on the delivery address, an additional delivery cost can be applied to your order, which will be clearly stated prior to making the payment and included in the total price of the order.

The final price of the goods, including taxes and duties, as well as delivery or postal costs, shall be indicated prior to the conclusion of the Remote Contract.

If the delivery or postal costs cannot be calculated earlier, you will be informed that such payments can be applied.


9. DELIVERY PROCEDURES

All of our deliveries are used safely and promptly, which is confirmed by our previous experience of operation. Please read our product Delivery Terms and Conditions for information on the procedure for the execution and delivery of orders, as well as on free delivery provisions and additional delivery costs.


10. TERMS AND CONDITIONS OF PRODUCT RETURN AND RIGHTS OF WITHDRAWAL

Each question with regard to the return of orders made by the customer and delivered to them shall be reviewed individually, in accordance with simplified procedures. Please read our Product Return Terms and Conditions for information on the possibilities of customers to return products and receive information on the termination of the contract and the respective terms and conditions.


11. USER APPLICATIONS

Upon access to the Website or its use, you must comply with the Terms and Conditions elaborated here and special warnings or precautions regarding access or use published on this Website. You must always act in good faith and in accordance with the law and common practices. You may not make any amendments or changes to the Website, the Content published on the Website or services, as well as in any way obstruct the operation of the Website or its functional integrity. Without limiting the general nature of other paragraphs indicated in these Terms and Conditions, if the liabilities provided for by these Terms and Conditions are violated deliberately or due to negligence, you will be liable for all losses and damages that AM Furnitūra, subsidiaries, partners or licensors may incur due to such violation.


12. LINKS TO THIRD PARTY WEBSITES

We shall not be held liable for the content of other websites, which the links on our Website refer to or from. The links on the Website are provided for convenience and cannot bear evidence of consent to the respective content, product, service or supplier given either by us or our subsidiaries or partners. You use the links to or from other websites and web pages at your own risk. We shall not be held liable in any way for the inspection or evaluation of other websites, which the links on our Website refer to or from, and we do not guarantee the offers of other such websites, as well as we do not assume any liability or liabilities regarding the operation, content, products or services of other such websites or web pages, including, without limitations, their privacy policy and terms and conditions. You must carefully read the terms and conditions of all other websites that you visit and their privacy policy.


13. LIMITATION OF LIABILITY

You agree that, in accordance with laws applicable to guests, the parties shall in no way be liable (in accordance with the contract, due to negligence or on any other grounds) for any interruption or error that has arisen while you use this Website.

In accordance with the applicable law, the parties shall by no means be liable (in accordance with the contract, due to a delict (including negligence) or on any other grounds) for a) the interruption in the commercial activity of AM Furnitūra; b) delays or interruptions in access to the Website; c) non-delivery of data, erroneous data delivery, disruptions, loss or any other changes; d) any type of damage or losses associated with the links referring to and from other websites on this Website or use of such links; e) computer viruses, system error or failure that can arise as a result of the use of the Website, including the use of such hyperlink that refers to or from third party websites; f) any imprecisions or omissions in the content, or g) events beyond the reasonable control of the parties.

The Parties shall not be liable for any indirect, specific, accidental or consecutive losses (including loss of profit), which is associated with the Website or use thereof (or failure to use the Website) on your part, irrespective of the type of operation, in accordance with the contract, delict (including negligence) or other reasons, even in the event where AM Furnitūra is notified on the possibility of incurring such losses.


14. COMPLAINTS REGARDING AUTHORSHIP RIGHTS

SIA AM Furnitūra. All rights reserved.

All content of this website, correspondence (by electronic mail or regular mail), as well as marketing materials used for the advertising of the Website in the resources of third parties are the property of AM Furnitūra. Reproduction or republishing of its content in full or in part thereof is prohibited, except for the following purposes:

Permission to copy for personal use:

You are entitled to make copies of the content of the Website or to print out parts thereof for reasonable personal use.

Permission to copy or republish for limited use:

You are entitled to make copies of the material in the form of a printout or digital format to be used for the needs of third parties, provided that you have indicated the Website of AM Furnitūra as the source of content and materials, by adding the top-level hyperlink (http://www.eamf.lv) to any such republished copies. You must also inform third parties, which are using such copies jointly with you, that in the event of republishing such copies, the Website of AM Furnitūra must be indicated as the source of all materials, by adding the top-level hyperlink (http://www.eamf.lv).


15. COMPENSATION

You undertake to compensate us and to protect us from damage, destruction, loss or costs, as well as to remunerate the costs of legal services that have arisen as a result of claims, cases or complaints raised by third parties in relation to violations of the breach of these Terms and Conditions, mistakes in the confirmations or guarantees provided by you or the use of this Website by you.


16. DISPUTE RESOLUTION PROCEDURE

The contracting parties shall resolve all disputes that are in any way related to your authorisation on the Website or arise in connection with the execution, explanations of this Remote Contract, or termination of its operation by means of mutual negotiations.

AM Furnitūra shall reply to any application in accordance with the procedures and within the deadlines provided for by the regulatory enactments and inform you on the potential type of satisfying the claim or resolving the dispute, or an alternative way of execution of the order.

If the resolution of the dispute fails, you, as a consumer may file a claim either at the court of the Republic of Latvia, which is the domicile of AM Furnitūra, or, irrespective of the domicile of AM Furnitūra, the court at the domicile of the consumer.

AM Furnitūra may only file a claim against you as a consumer at the courts of the member state, where you are domiciled as a consumer.

Hereby AM Furnitūra in no way limits your right to apply to competent state institutions to protect your rights.


17. GENERAL PROVISIONS

You hereby agree that these Terms and Conditions constitute the entire topical agreement concluded between you and AM Furnitūra regarding the use of this Website and its content by you.

AM Furnitūra is entitled to amend and specify these terms and conditions at any time, by publishing the respective changes on the website and indicating the date of the last changes made. Any amendments to the present Terms and Conditions shall take effect immediately after the publication thereof. You agree that by continuing to use the Website after the effective date of such amendments you confirm your consent to all amendments. AM Furnitūra reserves the right to cancel or recall any rights granted by these Terms and Conditions. You will have to comply with such recall or changes as of the effective moment thereof, including, if required, by discontinuing use of the Website in any way.

Nothing in these Terms and Conditions can be interpreted as the establishment of a partnership or any other type of joint company between you and AM Furnitūra. Cases where AM Furnitūra fails to achieve compliance with these Terms and Conditions from you, do not affect our right to request compliance with them before or after such failure. Cases where any of the sections of these Terms and Conditions cannot be implemented or are invalid within the framework of the applicable law, or are admitted as non enforceable or invalid by an arbitration court or a court, shall not affect the validity or applicability of the present Terms and Conditions in general. The present Terms and Conditions, within the possible limits, must be amended in accordance with applicable law in a way that fully reflects the initial intent of the parties in accordance with the initial Terms and Conditions.


18. FORCE MAJEURE

SIA AM Furnitūra shall not be liable for delays in the execution of liabilities or for the failure to execute liabilities, or other types of failure that have arisen as a result of such obstacles and interferences that fall beyond our reasonable control, including, but not exclusively, strikes, government orders, military activities or emergencies of a national scale, terrorist threat or terrorist acts, environmental or climate abnormalities, failure to perform by third parties, disruption in the internet connection, as well as failure of computer devices and software. In the event of such force majeure conditions, we will put our effort into the prevention of the developed delays as soon as possible.