DELIVERY TERMS AND CONDITIONS

DELIVERY INFORMATION

When ordering an AM Furnitūra item with a courier, deliveries shall be divided into two parts -

  • Riga deliveries – every working day
  • Regional deliveries - twice a week (see Table below)

Delivery is made on working days from 9:00 - 17:00 to the delivery address specified by you.

Thirty minutes before delivery, the courier will contact you and specify the delivery time.

We do not provide unloading and further movement of goods.

Unloading and moving of goods is provided by the consignee.

DELIVERY TIME

If you want to receive the product outside the delivery schedule, please contact us by writing to amfurnitura@amf.lv

Region

Route

Delivery day

RIGA/RIGA DISTRICTS

Rīga, Berģi, Bukulti, Suži, Jaunciems, Mīlgrāvis, Trīsciems,

Vecāķi, Vecdaugava, Mangaļsala, Vecmīlgrāvis,

Kundziņsala, Avoti, Ulbroka, Rumbula, Dārziņi, Valdlauči,

Salas, Bieriņi, Mūkupurvs, Piņķi, Beberbeķi, Spilve, Voleri,

Bolderāja, Daugavgrīva, Kleisti, Buļļi, Mārupe, Stopiņi,

Baloži, Babīte.

EVERY WORKING DAY
KURZEME 1 Jaunpils, Brocēni, Saldus, Skrunda, Aizpute,
Grobiņa, Liepāja, Vaiņode
WEDNESDAY,
FRIDAY
KURZEME 2 Jūrmala, Tukums, Talsi, Kuldīga,
Ventspils
TUESDAY,
THURSDAY
VIDZEME 1 Ādaži, Baltezers, Carnikava, Saulkrasti,
Salacgrīva, Zaķumuiža, Sigulda,
Līgatne, Cēsis, Valmiera, Smiltene,
Limbaži, Rūjiena, Valka, 
WEDNESDAY,
FRIDAY
VIDZEME 2 Madona,
Gulbene, Alūksne, Ape
MONDAY,
WEDNESDAY
ZEMGALE Ķekava, Baloži, Olaine, Jelgava, Dobele, Bauska,
Iecava, Eleja
MONDAY,
THURSDAY
LATGALE Salaspils, Ogre, Ķegums, Lielvārde, Aizkraukle,
Jēkabpils, Līvāni, Daugavpils, Rēzekne
TUESDAY,
THURSDAY

DELIVERY COSTS

The delivery costs is automatically applied taking into account the delivery address specified by you, the specifics of the goods and the weight of the order.

Riga and Riga districts :

  • Furniture - EUR 15 + VAT
  • Panel materials and manufacturing products - 20 EUR + VAT
  • Loader services - 38 EUR + VAT (available only in Riga and Riga districts)

Other territory of Latvia:

  • Furniture - EUR 15 + VAT 
  • Panel materials and manufacturing products - EUR 30 + VAT
  • Loader services outside of Riga are not provided

RETURNS OF GOODS AND RIGHT OF WITHDRAWAL

We accept complaints for damaged or undelivered goods: WITHIN 7 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT.

The return of the goods shall be performed WITHIN 14 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT

We accept complaints regarding:

  • Broken, damaged packaging and goods
  • Wet package and goods
  • Undelivered consignment
  • Delivery of inappropriate goods
  • Consignment damaged during delivery (fallen over, non-fastened, etc.)

Procedure for the submission of a complaint:

  • Inform the driver;
  • Make a note in the invoice;
  • Take photographs of the damaged goods;
  • Inform AM FURNITŪRA SIA by sending your complaint to the e-mail, and attaching the images of the damaged goods to your e-mail.