DELIVERY TERMS AND CONDITIONS

DELIVERY INFORMATION

When ordering an AM Furnitūra item with a courier, deliveries shall be divided into two parts -

• Riga deliveries – every working day
• Regional deliveries - twice a week (see Table below)
• Delivery to the parcel mchine - every working day

Delivery is made on working days from 9:00 - 17:00 to the delivery address specified by you.

Thirty minutes before delivery, the courier will contact you and specify the delivery time.

We do not provide unloading and further movement of goods.

Unloading and moving of goods is provided by the consignee.

DELIVERY TIME

If you want to receive the product outside the delivery schedule, please contact us by writing to amfurnitura@amf.lv

Region	Route		Delivery day
RIGA/RIGA DISTRICTS	Rīga, Berģi, Bukulti, Suži, Jaunciems, Mīlgrāvis, Trīsciems, Vecāķi, Vecdaugava, Mangaļsala, Vecmīlgrāvis, Kundziņsala, Avoti, Ulbroka, Rumbula, Dārziņi, Valdlauči, Salas, Bieriņi, Mūkupurvs, Piņķi, Beberbeķi, Spilve, Voleri, Bolderāja, Daugavgrīva, Kleisti, Buļļi, Mārupe, Stopiņi, Baloži, Babīte.		EVERY WORKING DAY
KURZEME 1	Jaunpils, Brocēni, Saldus, Skrunda, Aizpute, Grobiņa, Liepāja, Vaiņode		WEDNESDAY, FRIDAY
KURZEME 2	Jūrmala, Tukums, Talsi, Kuldīga, Ventspils		TUESDAY, THURSDAY
VIDZEME 1	Ādaži, Baltezers, Carnikava, Saulkrasti, Salacgrīva, Zaķumuiža, Sigulda, Līgatne, Cēsis, Valmiera, Smiltene, Limbaži, Rūjiena, Valka,		WEDNESDAY, FRIDAY
VIDZEME 2	Madona, Gulbene, Alūksne, Ape		MONDAY, WEDNESDAY
ZEMGALE	Ķekava, Baloži, Olaine, Jelgava, Dobele, Bauska, Iecava, Eleja		MONDAY, THURSDAY
LATGALE	Salaspils, Ogre, Ķegums, Lielvārde, Aizkraukle, Jēkabpils, Līvāni, Daugavpils, Rēzekne		TUESDAY, THURSDAY

 

DELIVERY COSTS

The delivery costs is automatically applied taking into account the delivery address specified by you, the specifics of the goods and the weight of the order.

Riga and Riga districts :

• Furniture (Up to 50 kg) - 7.40 EUR
• Furniture (Over 50 kg) - 20 EUR + VAT

• Panel materials and manufacturing products - 30 EUR + VAT
• Loader services - 38 EUR + VAT (available only in Riga and Riga districts)

Other territory of Latvia:

• Furniture (Up to 50 kg) - 7.40 EUR
• Furniture (Over 50 kg) - 20 EUR + VAT
• Panel materials and manufacturing products - EUR 40 + VAT
• Loader services - price on request (this service is available only in Riga and Pieriga

Delivery to parcel machine:

• Furniture (Up to 30 kg) - 4.70 EUR

RETURNS OF GOODS AND RIGHT OF WITHDRAWAL

We accept complaints for damaged or undelivered goods: WITHIN 7 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT.

The return of the goods shall be performed WITHIN 14 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT

We accept complaints regarding:

• Broken, damaged packaging and goods
• Wet package and goods
• Undelivered consignment
• Delivery of inappropriate goods
• Consignment damaged during delivery (fallen over, non-fastened, etc.)

Procedure for the submission of a complaint:

• Inform the driver;
• Make a note in the invoice;
• Take photographs of the damaged goods;
• Inform AM FURNITŪRA SIA by sending your complaint to the e-mail, and attaching the images of the damaged goods to your e-mail.