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DELIVERY TERMS AND CONDITIONS
DELIVERY INFORMATION
When ordering an AM Furnitūra item with a courier, deliveries shall be divided into two parts -
- Riga deliveries – every working day
- Regional deliveries - twice a week (see Table below)
Delivery is made on working days from 9:00 - 17:00 to the delivery address specified by you.
Thirty minutes before delivery, the courier will contact you and specify the delivery time.
We do not provide unloading and further movement of goods.
Unloading and moving of goods is provided by the consignee.
DELIVERY TIME
If you want to receive the product outside the delivery schedule, please contact us by writing to amfurnitura@amf.lv
| Region | Route | Delivery day | |
|---|---|---|---|
| RIGA/RIGA DISTRICTS | Rīga, Berģi, Bukulti, Suži, Jaunciems, Mīlgrāvis, Trīsciems, Vecāķi, Vecdaugava, Mangaļsala, Vecmīlgrāvis, Kundziņsala, Avoti, Ulbroka, Rumbula, Dārziņi, Valdlauči, Salas, Bieriņi, Mūkupurvs, Piņķi, Beberbeķi, Spilve, Voleri, Bolderāja, Daugavgrīva, Kleisti, Buļļi, Mārupe, Stopiņi, Baloži, Babīte. | EVERY WORKING DAY | |
| KURZEME 1 | Jaunpils, Brocēni, Saldus, Skrunda, Aizpute, Grobiņa, Liepāja, Vaiņode | WEDNESDAY, FRIDAY | |
| KURZEME 2 | Jūrmala, Tukums, Talsi, Kuldīga, Ventspils | TUESDAY, THURSDAY | |
| VIDZEME 1 | Ādaži, Baltezers, Carnikava, Saulkrasti, Salacgrīva, Zaķumuiža, Sigulda, Līgatne, Cēsis, Valmiera, Smiltene, Limbaži, Rūjiena, Valka, | WEDNESDAY, FRIDAY | |
| VIDZEME 2 | Madona, Gulbene, Alūksne, Ape | MONDAY, WEDNESDAY | |
| ZEMGALE | Ķekava, Baloži, Olaine, Jelgava, Dobele, Bauska, Iecava, Eleja | MONDAY, THURSDAY | |
| LATGALE | Salaspils, Ogre, Ķegums, Lielvārde, Aizkraukle, Jēkabpils, Līvāni, Daugavpils, Rēzekne | TUESDAY, THURSDAY |
DELIVERY COSTS
The delivery costs is automatically applied taking into account the delivery address specified by you, the specifics of the goods and the weight of the order.
Riga and Riga districts :
- Furniture - EUR 20 + VAT
- Panel materials and manufacturing products - 30 EUR + VAT
- Loader services - 38 EUR + VAT (available only in Riga and Riga districts)
Other territory of Latvia:
- Furniture - EUR 20 + VAT
- Panel materials and manufacturing products - EUR 40 + VAT
- Loader services outside of Riga are not provided
RETURNS OF GOODS AND RIGHT OF WITHDRAWAL
We accept complaints for damaged or undelivered goods: WITHIN 7 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT.
The return of the goods shall be performed WITHIN 14 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT
We accept complaints regarding:
- Broken, damaged packaging and goods
- Wet package and goods
- Undelivered consignment
- Delivery of inappropriate goods
- Consignment damaged during delivery (fallen over, non-fastened, etc.)
Procedure for the submission of a complaint:
- Inform the driver;
- Make a note in the invoice;
- Take photographs of the damaged goods;
- Inform AM FURNITŪRA SIA by sending your complaint to the e-mail, and attaching the images of the damaged goods to your e-mail.