DELIVERY TERMS AND CONDITIONS

DELIVERY INFORMATION

When ordering an AM Furnitūra item with a courier, deliveries shall be divided into two parts -

  • Riga deliveries – every working day
  • Regional deliveries - twice a week (see Table below)

Deliveries shall be made to the relevant address, working days, period from 09:00 until 17:00. Half an hour before delivery, the courier will inform you of the delivery time.

Limits:

  • The supply of goods is intended to reach the home door, at the address indicated in the order (home, not apartment, i.e. until A. Deglava Street 8-25, but only up to A. Deglav Street 8.)
  • Delivery of goods takes place every working day from 9:00 – 17:00;
  • No stacker services are provided

We shall not ensure the unloading and further movement of goods, if in the consignment:

  • A unit weight of more than 30 kg;

  • One of the edges of the consignment exceeds 100 cm (not applicable to caps and similar goods);
  • Laminate, tabletop, wall panels;
  • Large-gauge goods (sliding doors for furniture, etc.) then unloading is provided by the customer to whom the consignment is addressed

If the customer needs a non-sequential service, regardless of the order price volume, the delivery fee is EUR 20 + VAT.

Region

Route

Day/time of order submission

Delivery day

KURZEME 1 Jaunpils, Brocēni, Saldus, Skrunda, Aizpute,
Grobiņa, Liepāja, Vaiņode
TUESDAY by 10:00 a.m.
THURSDAY by 10:00 a.m.
WEDNESDAY,
FRIDAY
KURZEME 2 Jūrmala, Tukums, Talsi, Kuldīga,
Ventspils
MONDAY by 10:00 a.m.
WEDNESDAYS by 10:00 a.m.
TUESDAY,
THURSDAY
VIDZEME 1 Ādaži, Baltezers, Carnikava, Saulkrasti,
Salacgrīva, Zaķumuiža, Sigulda,
Līgatne, Cēsis, Valmiera, Smiltene,
Limbaži, Rūjiena, Valka, 
TUESDAY by 10:00 a.m.
THURSDAY by 10:00 a.m.
WEDNESDAY,
FRIDAY
VIDZEME 2 Ķegums, Lielvārde, Pļaviņas, Madona,
Gulbene, Alūksne, Ape
FRIDAY by 10:00 a.m.
TUESDAY by 10:00 a.m.
MONDAY,
WEDNESDAY
ZEMGALE Ķekava, Baloži, Olaine, Jelgava, Dobele, Bauska,
Iecava, Eleja
MONDAY by 4:00 p.m.
WEDNESDAY by 4:00 p.m.
TUESDAY,
THURSDAY
LATGALE Salaspils, Ogre, Ķegums, Lielvārde, Aizkraukle,
Jēkabpils, Līvāni, Daugavpils, Rēzekne
MONDAY by 10:00 a.m.
WEDNESDAY by 10:00 a.m.
TUESDAY,
THURSDAY

DELIVERY COSTS

Riga and Riga districts :

  • Furniture - EUR 10
  • Panel materials and manufacturing products - 20 EUR
  • Loader services - 8 EUR (available only in Riga and Riga districts)

Other territory of Latvia:

  • Furniture - EUR 10
  • Panel materials and manufacturing products - EUR 20
  • Loader services outside of Riga are not provided

Prices are indicated without VAT.

RETURNS OF GOODS AND RIGHT OF WITHDRAWAL

We accept complaints for damaged or undelivered goods: WITHIN 7 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT.

The return of the goods shall be performed WITHIN 14 DAYS AFTER THE RECEIPT OF THE CONSIGNMENT

We accept complaints regarding:

  • Broken, damaged packaging and goods
  • Wet package and goods
  • Undelivered consignment
  • Delivery of inappropriate goods
  • Consignment damaged during delivery (fallen over, non-fastened, etc.)

Procedure for the submission of a complaint:

  • Inform the driver;
  • Make a note in the invoice;
  • Take photographs of the damaged goods;
  • Inform AM FURNITŪRA SIA by sending your complaint to the e-mail, and attaching the images of the damaged goods to your e-mail.